Terms and Conditions agreement is the agreement that includes the terms, the rules, and the guidelines of acceptable behavior, plus other applicable sections, to which users must agree in order to use or access your website and mobile app.

Terms and Conditions are a set of rules and guidelines that a user must agree to in order to use your website or mobile app. It acts as a legal contract between you (the company) who has the website or mobile app and the user who accesses your website and mobile app.

It’s up to you to set the rules and guidelines that the user must agree to. You can think of your Terms and Conditions agreement as the legal agreement where you maintain your rights to exclude users from your app in the event that they abuse your app, where you maintain your legal rights against potential app abusers, and so on.

Terms and Conditions are also known as Terms of Service or Terms of Use.

These terms and condition is a legal agreement between Audio-Onik Entertainment with registered office at 321, Chhappniyo Mohollo, Adajan, Surat Gujarat – 395009  and Customer or Visitors Using this website or any service provided by this website.


This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the “smurfuniverse.com” website.

BEFORE PROCEEDING TO PAY ONE MUST BE AWARE OF ALL TERMS AND CONDITIONS AND SHOULD ONLY PROCEED IF AGREED TO THEM. 


“USER AGE MUST BE 18 YEAR+ OR MUST PAY ON THIS SITE UNDER THE SUPERVISION OF THEIR SPOUSE(FATHER/MOTHER/GUARDIAN). WE ARE NOT LIABLE TO REFUND IN CASE OF VIOLATION OF TERMS AND CONDITIONS”


THE CUSTOMER TAKES FULL RESPONSIBILITY FOR ANY MISFORTUNE INCLUDING BUT NOT LIMITED TO A PERMANENT BAN OF ACCOUNTS AND LOCKDOWNS.


Important Terms:-


Access: We can restrict your access to our site temporarily or permanently if we find your behavior suspicious or have reasonable doubt about your intention for fraud or scam.

Accounts: All the games are the property of their respective owners and logos and trademarks belong to them, we only sell the ranks and play hours for different games and one must be aware that all account details provided by us are subjected to a restriction against change in USERNAME. You can change the email id and password for the account anytime and a number of times.

We are not responsible for cases of reselling accounts bought from us.

Payment Gateway: We are using 3rd party services to accept payment from websites refer as the payment gateways if any problem arises during the payment process should be resolved by the payment provider. We are only responsible for the error from our end and your product will only be sent after the confirmation of payment received in case of both manual and automatic delivery systems.

Chargeback: By agreeing to these terms and conditions one simply accepts that there is no physical delivery required and the product is a virtual/digital item, he or she is content with the product bought by him/her and may not be able to charge back anytime in near future. In case of any problem with account details simply contact us via live chat we will resolve it asap.

Taxes: There may be individual tax rules for different payment systems according to the transaction fees the rates mentioned with the product are excluded with taxes. All the products are subjected to taxation according to Indian rules and regulations and Some Transaction fees / Currency Conversion charges may be charged by the Gateway provider.

Legal: All legal matters should be resolved as per the direction of the Indian Judiciary system.

Delivery: The account will be sent only after the successful payment is done by you which can be seen as payment accepted in email or in the order history.
(Email Delivery will be there by the automated delivery system and Order History is Also Available)


Refund Policy: Once payment is done money shall not be refunded. The buyer can request for replacement of the account within 12 hours Maximum (no information of the account should be changed). You can ask for a refund in case of non-availability of products with us. Please note that a warranty is not applicable if you played with the account provided by us even for checking.
We will not refund in case of

  • Vac ban
  • Overwatch ban
  • Locked down of account (Violation of steam end-user agreement)

Also, note that miscommunication with steam may get your account suspended and smurfuniverse.com cannot be held liable to pay anything for the account suspended because of this.


Limited User Accounts: Accounts bought from here are restricted and all details mentioned below

What features are unavailable to customers?

Limited users are prevented from accessing several features on Steam, including but not limited to:

  • Sending friend invites
  • Opening group chat
  • Voting on Greenlight, Steam Reviews, and Workshop items
  • Participating in the Steam Market
  • Posting frequently in the Steam Discussions
  • Gaining Steam Profile Levels (Locked to level 0) and Trading Cards
  • Submitting content on the Steam Workshop
  • Posting in an item’s Steam Workshop Discussions
  • Accessing the Steam Web API
  • Using browser and mobile chat
  • Adding public artwork and screenshots

How do I gain access to these features?

You will need to spend at least $5.00 USD within the Steam store. Click here to view your current limited user pay.

Some examples of purchases that grant access to these features are:

  • Adding the equivalent of $5 USD or more to your Steam Wallet
  • Purchasing game(s) that are equal to $5 USD or more from the Steam store
  • Adding a Steam Wallet card that is equal to $5 USD or more to your Steam account
  • Purchasing a Steam gift that is equal to $5 USD or more from the Steam store (Receiving a Steam gift from a friend doesn’t count)

Each Steam purchase total will be tracked in USD. If your Steam store’s currency isn’t in USD, it will be tracked and converted to USD automatically using daily exchange rates.

Read the Full Article At https://support.steampowered.com/kb_article.php?ref=3330-IAGK-7663