We shall not issue refunds for ranked accounts under the following condition:
1. If the account you receive is in perfect condition and doesn’t have a VAC ban or Overwatch ban, we won’t be liable for any refunds or chargebacks in the future.
2. Any account purchased from us and VAC banned due to cheats or any other illegal activity used by the user will not be entertained by smurfuniverse.com
3. smurfuniverse.com will not be responsible for the accounts sold by the end user to any other person.
4. Any individual try to scam or cheat with ssmurfuniverse.com will be banned from our services and earlier accounts purchased from us will be confiscated. We recommend contacting us for assistance if you experience any issues receiving or using our accounts.
5. Any account purchased from us and the rank got expired or lost it wins within the next 7 days after purchase will not be entertained by smurfuniverse.com
6. Delivery will be made by email or the customer can view the purchased access in the order history